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How Car Insurance Companies Try to Mislead Crash Victims

male crash victim having difficult phone conversationFear, anxiety and confusion are just some of the emotions crash victims often experience.  Car insurance companies know this all too well, and they know how to use this to their advantage to try to avoid paying out fair compensation to crash victims.

Insurance adjusters know how to mislead auto accident victims, particularly on the phone.  They talk to crash victims all the time, so they know how to trick you into making statements they can use against you.  Below, learn more about misleading statements auto insurance companies often make when talking to crash victims.

The Minneapolis auto accident lawyers at TSR Injury Law have recovered over $1 billion in compensation for injury victims throughout the state.  This includes millions in compensation for car crash victims. Schedule an initial consultation today.

‘We Are on Your Side’

Insurance companies know crash victims are more likely to trust them if they feel the insurance company is on their side.  That is why they act friendly on the phone and may express concern over your injuries.  They may call to check up on you or ask if there is anything that they can help you with.

Understand, the insurance company’s goal is always to make a profit.  They make a profit by collecting premiums and paying out as little as possible when a claim is made.  Their goal is not to “help” you.  It is to settle as quickly and cheaply as possible.  If you feel they like you and care about you, you will settle for less out of trust.   

‘We Want to Resolve This as Quickly as Possible’

While it may be true that the insurance company wants to resolve things quickly, they want to pay out as little as possible.  That is why they may offer you a settlement early in the process.  They know you need compensation for medical bills and other damages, and you may be willing to take it.  They also know you are unfamiliar with the legal process and that it is very difficult to calculate the full value of a claim so early in the process.

It is important to discuss the situation with an experienced attorney.  An initial consultation with an attorney from our firm is confidential and free.  We are dedicated to the best interests of our clients.

‘You Must Give a Recorded Statement’

When an insurance company asks for a recorded statement, you should think about why they are asking for one.  They may say it is part of the process and it can help move things along.  However, they often ask for this early in the process before you have completed your medical treatment and before the investigation of the accident has concluded.

The truth is you do not need to agree to provide a recorded statement.  Insurance companies can gather the proper documentation from police reports and medical records.  You should also discuss these requests with a licensed attorney, as he or she can advise you on what to say to protect your claim.

The problem with a recorded statement is it could be contradicted by statements you make later in the process.  You could also say things the insurance company could use against you, such as statements that make it seem like you are partially at fault.  Insurance adjusters know how to ask leading questions that often cause crash victims to say things they are unsure of.  This could damage your credibility.

‘You Are Partially at Fault’

You can still recover compensation for damages if you are partially at fault.  However, your final compensation award may be reduced by your percentage of fault.  That is why the insurance company will look for any reason to assign partial fault for the crash.  Even a 10% reduction of your claim is worth it to them because they try to reduce thousands of claims by 10% for “just being on the road.”

You need to be careful when discussing the accident.  Statements like, “I was in a rush” or “I should have been more careful” could be all the insurance company needs to assign you fault.

You should not take the insurance company’s word for it about your role in the accident.  You may be partially at fault, but this is something to discuss with your attorney.  He or she is dedicated to obtaining maximum compensation and working to prevent you from being assigned more fault than you deserve.

‘Lawyers Are Very Expensive’

The insurance company wants you to think this because they know if you hire an experienced attorney, he or she will pursue full compensation.  They know your attorney will negotiate and not accept lowball offers.

The truth is: your initial consultation is free of charge and our attorneys are not paid unless you receive compensation.  You can discuss how our lawyers are compensated in a free initial consultation.  People with attorney representation receive triple the compensation, on average, versus those with no legal help.  Even after paying the contingent fee to your attorney, you are out ahead.

See How TSR Injury Law May Be Able to Help You

Need help after a car crash?

Attempting to recover compensation on your own is a tall order, and the insurance company is dedicated to paying out the least possible amount of compensation.  They know how to manipulate crash victims into admitting fault or accepting a lowball settlement offer.

Our attorneys are dedicated to pursuing maximum compensation and holding the insurance company and at-fault driver accountable.

TSR Injury Law. Licensed. Local. Lawyers. Call today: (612) TSR-TIME.

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